Terms and conditions

This agreement sets out the terms and conditions in relation to service-user (parents or legal representatives of children/teenagers) requesting information or services that are provided by Vision2Brain.

 

Please read these terms carefully before you start using the Website and book for services.  By registering for booking services provided by Vision2Brain indicates that you have read and understood and accept these terms, the Website Terms of Use, and our Privacy Policy and Cookies Policy and that you agree to be bound, without limitation or qualification to all of those terms.

 

Vision2Brain offer also online services visa new technology that offers the opportunity to increase service-user access to functional assessment, rehabilitation and training programmes, and educational counseling services. Children´s parents limited by geographic location or other barriers may gain access to high-quality services through the use of technology.

 

Background

1. Vision2Brain provides screening, educational counselling, functional assessment, guidance, and rehabilitation and training programmes services for children with visual processing disorders, as a consequence of different medical conditions and diseases that affect the function of the brain. The services are provided by specialists in assessment, education, and rehabilitation of children with visual processing disorders, based on special education license.

2. Vision2Brain IS NOT SUITABLE FOR CHILDREN IN EMERGENCY SITUATION OR MEDICAL CONDITIONS.  IN THIS CASE PLEASE CONTACT SPECIALITY MEDICAL OR CLINICAL PSYCHOLOGY INTERVENTIONS.

3. Individuals that are eligible and admitted to booking the service and contact the specialists of Vision2Brain must be over the age of 18 to register for a service. If you are under the age of 18, you must ask a parent or a legal representative to book for a service or to contact one of the specialists of Vision2Brain.

 

Rationale

Psychologists and special education teachers (psychopedagogues) have a primary ethical obligation to provide professional services only within the boundaries of their competence based on their education, training, supervised experience, consultation, study, or/and professional experience. Specialists who use online technology for service provision in their practices assume the responsibility for assessing and continuously evaluating their competencies, training, consultation, experience, and risk management practices required for competent practice.

 

Specialists understand the need to consider their competence in utilizing online technology of service provision as well as their client's/patient's ability to engage in and fully understand the risks and benefits of the proposed intervention utilizing specific technologies. Specialists make reasonable efforts to understand the manner in which cultural, linguistic, socioeconomic, and other individual characteristics (e.g., physical/cognitive disability, personal preferences), in addition to, organizational cultures may impact the effective use of online communication technologies in service delivery.

 

Definitions and interpretation

In this Agreement, unless the context requires otherwise:

Specialist means the person with license and authorization to offer educational counseling, functional assessment, rehabilitation and training programmes, and assist children/teenagers in the educational and activities of daily life.
Educational counseling means advice, recommendations supplied to assist children/teenagers and their parents in adaptation and adjustment of educational strategies and activities of daily living;

Functional assessment means standardized or non-standardized (observational) methods and strategies of measuring the visual perception functions involved in the visual processing of information from the environment.

Visual rehabilitation and training include advice and recommendations on adapted books, toys, apps and software for stimulation and training of visual functions supplied to children.
Force Majeure means an event or sequence of events beyond reasonable control preventing you, as beneficiary and us, as a service provider, Vision2Brain delaying from performing any obligations under this Agreement.
Registration means your registration on Vision2Brain to become a member of the website or having access to the booking area when you would like to access one of the services provided by Vision2Brain.
Online Communication Platforms means the virtual platforms used by Vision2 Brain to facilitate communication and virtual interaction with parents and children for enabling their access to services.

The site means the use of this site to obtain access to the Consultant.

Service-user means the parents, legal representatives, children/teenagers that are direct beneficiary of services provided by Vision2Brain.

 

Confidentiality

Confidentiality is an essential part of all services provided by Vision2Brain and addressed to children/teenagers and their parents (service-users). It underpins the service user's sense of safety and trust and contributes to making the therapeutic relationship different from any other. The services provided by Vision2Brain holds all records securely and will ensure confidentiality in the treatment of any information held about its service-users, all information recorded and held is solely for the purpose of maintaining effective therapeutic interventions. Please see Confidentiality and Data Recording for a more detailed account.

What data do I hold and why?

The kept data are the personal contact data from booking registration and membership area so that I can contact you and a reminder message to be sent in advance for your session, the data collected about the child, and data resulting from the assessment and rehabilitation and training sessions with your child.

I record on paper or computer documents information about what you tell me about your child (age, medical conditions, and other relevant information necessary for conducting services offered by Vision2Brain) in our sessions depending on the protocol we are using. Often, I record only brief notes, and these act as an 'aide memoir' so that I can review the course of your child´s assessment and rehabilitation programme as time progresses. For some specific protocols, such as functional assessment I complete an electronic template.

I record the number of sessions you have and the payments you make for business purposes. None of these records involve your full name or your child´s name and personal details such as medical diagnosis or other details.

 

How is it stored?

Most session notes are held on paper and kept locked securely when not in use in a safe box with the code that only the employees of the Vision2Bain have access. Data held electronically is on an external computer disk with a password and locked under protection in the safe box. Phone and email contact details are held on a password protected.

I record appointments on paper in my diary and data about the number of sessions and the payments you make electronically. Your records are held for as long as is necessary for the purpose for which they were collected. Serviceöusers have the 'right to be forgotten' however, and within a month of receiving a written request, all their records will be erased.

 

Whom is it shared with?

All information will be kept confidential unless the client and therapist agree to discuss something with a third party. Where appropriate a consent form will be electronically signed once you will access and book for one of the services of Vision2Brain. The only reason for breaking confidentiality would be if the specialist considered that your life was at risk, if another person’s life was at risk or if the therapist was liable to civil or criminal court proceedings if the information was not disclosed. If at all possible, this would be discussed beforehand.

In the event of my being unable to contact you (e.g. through sudden incapacity), a trusted person has access to my client list and will contact you directly. This is also a professional requirement. If I experience any data breaches, I will inform you as soon as possible.

 

Access

Service-users can access their records by making a written request. Service-users´agreement and consent will be sought for the purpose of communication-related to their child/teen´s therapy arrangement. If I experience any data breaches, I will inform you as soon as possible.

 

Anti-discrimination policy

The services offered by Vision2Brain is strongly committed to anti-discrimination. It values difference and diversity and does not discriminate on the grounds of age, gender and gender identity, sexual preference or orientation, marital/partnership status, religion, race, colour, national origin, disability, heritage, or political belief.

 

Cookies

We employ the use of cookies. By using the Vision2Brain website you consent to the use of cookies in accordance with the Vision2Brain Privacy Policy. Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

 

License

Unless otherwise stated, Vision2Brain owns the intellectual property rights for all material on the Vision2Brain website. All intellectual property rights are reserved. You may view and/or print pages from the Vision2Brain website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from Vision2Brain´s website (this website)

  • Sell, rent, or sub-license material from Vision2Brain´s website (this website)

  • Reproduce, duplicate or copy material from Vision2Brain´s website (this website)

  • Redistribute content from Vision2Bdain´s (unless content is specifically made for redistribution).

 

Payments for Consultant Services

1. To confirm the start of any service selected by you, the policy of Vision2Brain is to make the payment once you are booking a service. The payment is done under a secured online service payment. Once you have received the confirmation of your booking via email, an invoice will be also sent to your email to confirm your payment.

2. All payments are to be made by electronic transfer, as you are directed by the booking area. We do not accept cheques or cash as a form of payment.

3. The cost of each service is provided in the Service areas of the Vision2Brain website (this website).

Cancellation policy

Service-users, parents, or legal representatives of children are informed of this policy at the time of booking and acknowledge the need to pay a late cancellation or reschedule fee when filling in their initial consult information sheet. They receive a text message one or two days before their appointment which also reminds them of their appointment.

Aim

The aim of this policy is:

  • To reduce disruptions to the specialist’s diaries and enable them to organize their time according to scheduled time in preparation because of service-user late cancellations, late rescheduled, and missed appointments.

  • Make sure that other service-users do not miss out on the opportunity to access the services of Vision2Brain.

  • Reduce the income loss as a direct result of service-user cancellations, late rescheduled, and missed appointments. We are a private practice, therefore if a service-user cancels or reschedules late or does not arrive for their scheduled appointment the specialist loses income.

  • To reduce the level of late cancellations, late rescheduled, and missed appointments.

 

Policy Rationale

Sometimes there are good reasons for canceling or rescheduling appointments. However, unlike brief medical appointments, it is impracticable to fill a kind of service like the ones offered by Vision2Brain that runs for 60 minutes at short notice. If several service-users are late in canceling or reschedule or miss their appointments in one day, then the specialists lose a large amount of their income. If you consider the situation in these terms, as well as the overhead costs associated with a private practice, then you can understand why we must charge a cancellation fee for late cancellations and late rescheduled appointments, and missed appointments.

 

If for some reason you need to cancel or reschedule your appointment, please give us a notice by email to vison2bain@gmail.com with a minimum of 2 business days' notice, prior to 9.00 am two business days before your appointment, otherwise, you will not be refunded. You should note that calling is the most effective way to ensure we receive appropriate notice, but you can also send an email.

Please note that while we endeavour to remind you of your appointments through SMS reminders, these should not be relied upon and it is your responsibility to remember appointments you have made.

Late cancellation (less than 48 hours notice) or not attend an appointment- No refund.

Please, therefore, ensure that you attend your appointments!

 

You agree that the information you provide to us, including during registration and any information you subsequently share with us on email, will be accurate, true, and complete. This information includes (but is not limited to) name, address, phone number, email addresses, age of your child, and payment information.

 

We cannot guarantee that the online services via online communication platform on the internet will be uninterrupted due to some technical problems both on the service user, parents of children, and on the service provider, Vision2Brain.

 

Information on the Website

1. We use our best endeavours to keep the information that we place on the Vision2Brain Website as accurately as possible and update it at any time when necessary for some new services or products are provided by Vsion2Brain.

2. Vision2Brain assumes the responsibility of the information provided on the Website.

3. Vision2Brain provides on the website a PDF copy of the curriculum vitae (CV) and the certificate and professional qualification as applicable in the areas of educational counseling, functional assessment,  and rehabilitation and training programmes.

 

Termination

1. We may suspend or permanently terminate your use of the Vision2Brain website if you breach any of the provisions of the terms set out in this agreement.

2. You may terminate this Agreement at any time by contacting us at vision2brain@gmail.com and we will delete your registration details and all details that we hold on you from our database.

 

Your Information

1. We process information about you in accordance with our Privacy and Cookies Policy

2. Communications between service-users, parents´ children/teenagers, and Vision2Brain will take place over standard email or via the telephone numbers supplied by all parties on registration. Using potentially unsecured email, there is a risk that Private Information may be disclosed to and/or intercepted by unauthorized third parties.

 

Registration

1. By registering to use The Vision2Brain´s services provided on the Website you agree that:

  • you have read, understood, and agree to all of the terms set out in this Agreement (and all other Terms referred to as if they were set out in full within this Agreement);

  • you have read, understood, and agree on all terms set up in the Privacy Policy.

  • you have read, understood, and agreed on electronically Informed Consent.

  • you are over the age of 18 and/or that you have the legal capacity to enter into and be bound by these terms, or, that you are a parent/guardian of someone over the age of 18;

  • the information that you provide to us is accurate;

  • you will keep any username and password that we supply to you private and shall not allow another person to use those details to introduce you to the Vison2Brain Website;

 

2. These terms do not affect your statutory rights.

3. We reserve the right to refuse to accept your registration or to suspend or deny access to the Vision2Brain website if you breach the terms set out in this Agreement.

4. There is no fee to you to register to use the Website.

 

Complaints

We hope that you will be happy with the service provided by Vision2Brain however if you do have any complaints regarding the service, we provide then please contact us at vision2brain@gmail.com

 

Force Majeure

Neither the Custodian nor the Trust shall be liable for any failure or delay in performance of its obligations under this Agreement arising out of or caused, directly or indirectly, by circumstances beyond its reasonable control, including, without limitation, acts of God; earthquakes; fires; floods; wars; civil or military disturbances; acts of terrorism; sabotage; strikes; epidemics; riots; power failures; computer failure and any such circumstances beyond its reasonable control as may cause interruption, loss or malfunction of utility, transportation, computer (hardware or software) or telephone communication service; accidents; labor disputes; acts of civil or military authority; governmental actions; or inability to obtain labor, material, equipment or transportation; provided, however, that in the event of a failure or delay, the Custodian (i) shall not discriminate against the Fund in favor of any other customer of the Custodian in making computer time and personnel available to input or process the transactions contemplated by this Agreement, and (ii) shall use its best efforts to ameliorate the effects of any such failure or delay.

 

General

1. Severance. If any provision of this Agreement (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity, and enforceability of any other provision of this Agreement will not be affected.

2. Rights of third parties. No person other than specialists of Vision2Bain you are in contact with and you, as parents of children/teenagers will have any right to enforce any of this Agreement’s provisions.

 

Governing law and jurisdiction

This Agreement and any dispute or claim arising out of, or in connection with, it, its subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with, the Icelandic laws.

 

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit the Vision2Bfain´s liability in respect of any:

  • death or personal injury caused by Vision2Brain´s negligence;

  • fraud or fraudulent misrepresentation on the part of Vision2Brain or

  • the matter which it would be illegal or unlawful for Vision2Brain to exclude or limit, or to attempt or purport to exclude or limit, its liability.